Configuring e-mail

Handling SPF, DKIM and DMARC profiles

If you do not configure a custom domain on your tenant, then you make use of Upodi's own domain for email sending. If that is the case Upodi is responsible for email delivery and you do not have to consider any configuration on your domain etc.

Using a Custom Domain

If you want to configure Upodi to send out on your behalf you have to first of all register your domain on the Upodi platform here in the domain section of marketing. Once this is done you will see some DNS-records that you will have to install on your domain in order to verify ownership of the domain. Once these are correctly installed the domain will be verified and useable as the sender email of email communication going out from the Upodi platform.


What is DMARC?

DMARC (Domain-based Message Authentication, Reporting and Conformance) record is a type of DNS record such as SPF, CNAME, MX, DKIM, etc.

DMARC (if configured with policy) is used to inform the email receiving server whether or not to accept an email from a particular sender. The email receiving server will check for the policy and decide on whether to allow the email to the users' inbox or to discard it. It validates the From address given in the email sent by verifying it with the domain providers DMARC policy.

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