Credit notes & Refunds

Upodi provides support for handling negative invoices. Negative invoices result in a credit note, which is characterized by the detail that the total amount is less than 0 (negative).

Credit notes are represented as Invoice objects with the property IsCreditNote = true.

  "IsCreditNote" : "true"

Credit notes balance existing invoices, allowing Upodi to settle the balance. It also enables customers to handle adjustments over time and provide corrections.


A credit note can also be refunded, which directly refunds the previous successful transaction on the Credit Card. It is therefore a requirement that the Credit Note is created correctly as a credit note of the original invoice and not as a custom credit note. It is also a requirement that the originating invoice was successfully paid with that same Payment Provider. The refund can only be carried out once the credit note has been booked in Upodi.



Please be aware that refunds are only available for some of our credit card providers. See which ones at our payment provider section Credit Cards

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