A user may have different roles on different tenants, and each user has to be invited to each specific tenant. This means you can have several users, where each user only has access to a set of your tenants.

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What is a tenant?

A tenant is an instance in Upodi, seperating data from other tenants. A tenant is often a merchant. Data is isolated per tenant, in a dedicated database enabling high security and redundancy.

A tenant can also be a sandbox version, a production version or a geographic version.

Different user roles

Administrator

Has access to the entire platform without any restrictions

Limited user

Has read access to customer & subscription, finance & invoicing, product plans & pricing and reporting sections

Standard user

Has read access to customer & subscription and finance & invoicing as standard. The standard user can be extended with access to one or more of the sections below:

• Finance: Has read and write access to the section Finance & invoicing
• Marketing: Has read and write access to the section Marketing
• Product: Has read and write access to the section Products & pricings
• Developer: Has read and write access to the section Settings: Developer
• Subscription: Has read and write access to the section Subscriptions