Contacts
When your customers have a complex network of resellers, partners etc.
A simple list of customers is not always enough to meet your business needs. Contacts is a feature that allows you to fill in contact information for alternative contacts associated with a given customer. It is by no means necessary to have alternative contacts for your customers, but it makes sense in cases where the product is sold through a partnership or the customer has contacts who wants a copy of the invoice and other special cases.
A contact has to be marked as one or more of the following:
- Invoice is sent to contact
- Delivery address from contact is used and appended to parent customers' invoices
- The contact is an EAN/GLN contact
A contact can only be created as the child of an existing customer. Contacts can't be subscribed to your products or have a payment method associated with them.
What's Next
- If you are a developer you probably want to review the API on contact and the contact object.
Questions?
We're always happy to help with code or other questions you might have! Search our documentation or contact helpdesk. You can also chat live with us using the Intercom icon.
Updated 8 months ago