Customer e-mails

Using the e-mail templates of Upodi is a great way to keep communication up to date, and deliver on-time information to your subscribers. It is critical to keep a structured engagement in a subscription business and trust is important when it comes to the recipients.

Do not become a spam provider
To allow world-class scale and trust, Upodi have moved to support e-mail distribution through the use of Sender Policy Framework, or SPF, using the awardwinning platform SendGrid.

See our articles for configuring your e-mail for Upodi.


Sender Policy Framework (SPF)

Sender Policy Framework (SPF) is an email authentication standard developed by AOL that compares the email sender’s actual IP address to a list of IP addresses authorized to send mail from that domain. The IP list is published in the domain’s DNS record

If you specify a custom domain name in a template set, you must complete the email configuration to ensure the e-mail is not being treated as spam.


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