Customer e-mails

Using the e-mail templates of Upodi is a great way to keep communication up to date, and deliver on-time information to your subscribers. It is critical to keep a structured engagement in a subscription business and trust is important when it comes to the recipients.

Do not become a spam provider
To allow world-class scale and trust, Upodi have moved to support e-mail distribution through the use of Sender Policy Framework, or SPF, using the awardwinning platform SendGrid.

See our articles for configuring your e-mail for Upodi.

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Sender Policy Framework (SPF)

Sender Policy Framework (SPF) is an email authentication standard developed by AOL that compares the email sender’s actual IP address to a list of IP addresses authorized to send mail from that domain. The IP list is published in the domain’s DNS record

If you specify a custom domain name in a template set, you must complete the email configuration to ensure the e-mail is not being treated as spam.

Questions?

We're always happy to help with code or other questions you might have! Search our documentation or contact helpdesk. You can also chat live with us using the Intercom icon.